Reference

Terms and Conditions for Using 555mm

These terms set out the rules that apply when you open an account, place wagers, and move funds through bKash, Nagad, or Rocket on 555mm.

Account holders onlyLocal law and eligible regions applybKash · Nagad · Rocket coveredSubject to change with notice
555mm Terms and Conditions for Using 555mm
HOW WE HANDLE THIS

Account Security, Data and Your Rights

We hold your account data under the conditions you agreed to at registration. You can request a copy of the data we hold, ask us to correct inaccurate records, or close your account through the Account Settings page. Wallet verification for bKash, Nagad, and Rocket withdrawals follows a one-time identity check tied to your registered mobile number — this step protects your funds and keeps the account in your name only.

Data You Can Access

Log in, go to Account Settings, and request a data export. We compile your transaction history, wager records, and profile data and send it to your registered contact.

Correcting Your Records

If your name, mobile number, or wallet details are wrong, raise a correction request through support with a valid ID. We update records within two working days.

Account Closure

You can close your account at any time from Account Settings. Any wallet balance is returned to your verified bKash, Nagad, or Rocket number before closure completes.

Terms Version Record

We log the version of these terms you accepted at sign-up. If a dispute arises, that record is the reference point — contact support to retrieve it.

TERMS CONTACT PATHS

Reach Us About These Terms

If a clause in these terms is unclear or you believe your account has been handled outside what you agreed to, our support team is the right first stop. Raise the issue with your account details ready and we will review it against the version of the terms active at the time.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe the clause or transaction in question and a support agent will respond directly.

Email Support

Write to our support address with your account ID and the specific term you are querying. We aim to respond within one business day.

Account Help Centre

The Help Centre under your account settings holds the current terms version, your acceptance record, and a form to raise a formal terms dispute.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

Yes, and your eligibility also depends on whether online wagering is permitted under your local law. These terms do not override any restriction that applies in your region.

We post the updated version on this page with an effective date. Using your account after that date means you accept the changes. You can close your account before then if you disagree.

Yes. Contact support with your account ID and we will pull the version record from your registration date and share it with you.

Deposits via bKash, Nagad, and Rocket are governed by both our terms and the rules of those payment rails. A failed or disputed transfer should be raised with support alongside your wallet transaction reference.

Raise it through live chat or email with your account ID and the relevant transaction. We review it against the terms version active at the time and respond within one business day.

Go to Account Settings and select account closure. Your remaining balance is returned to your verified bKash, Nagad, or Rocket number before the account is deactivated.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.